Shipping policy
Shipping Policy
Last Updated: July 2026
At Timeless Jewelry, we're committed to delivering your order safely and as quickly as possible.
Order Processing
Orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Times
Estimated delivery times vary depending on your location and shipping method selected at checkout. Once your order has shipped, you'll receive a confirmation email with tracking information (if available).
Shipping Fees
Shipping costs are calculated at checkout based on your delivery address and selected shipping option.
Delays
While we aim to deliver your order within the estimated timeframe, delays caused by shipping carriers, customs, weather, or other unforeseen circumstances are beyond our control.
Incorrect Shipping Information
Please ensure your shipping address is correct before placing your order. Timeless Jewelry is not responsible for delays or lost packages due to incorrect or incomplete addresses provided by the customer.
Lost or Damaged Packages
If your order arrives damaged or is lost during transit, please contact us as soon as possible at info@timelessjewelsonline.com, and we'll do our best to assist you.
Contact Us
If you have any questions about shipping or your order, please contact us at: